
post-occupancy EVALUATion
Qualitative Analysis
1 Methodology
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The research methods used in this study include a web-based survey administered by the University of California, Berkeley, and a series of interviews and discussion groups with high level executives and staff in all departments
2 Summary of Findings
Key findings from the Occupant Indoor Environmental Quality survey, interviews and discussion groups are as follows:
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Occupants were highly satisfied with the Merrill Center building as a whole. In fact, the score for overall building satisfaction was the second highest in the entire CBE survey database.
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Satisfaction with air quality was also very positive and represents the highest level of air quality satisfaction in the CBE database.
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Close to 90% of the occupants were also satisfied with daylighting, the overall amount of light, and access to views.
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Ratings for the psychosocial outcomes were also positive, with about 80% of the occupants experiencing high levels of morale, well being and sense of belonging at work.
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Occupants have a strong sense of pride in the building, as indicted by the fact that 97% of survey respondents said they were proud to show the office to visitors.
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Acoustical conditions were the most negatively rated, primarily due to distractions from people talking and loss of speech privacy associated with the highly open environment. Even so, the acoustics score was well above average in comparison with the CBE database.
Quantitative Analysis
1 Summary of Responses

Building benefits identified (Source from: THE CENTER FOR THE BUILT ENVIRONMENT UNIVERSITY OF CALIFORNIA, BERKELEY, APRIL 2005 )

2 Ambient Condition
Average scores by category (Source from: THE CENTER FOR THE BUILT ENVIRONMENT UNIVERSITY OF CALIFORNIA, BERKELEY, APRIL 2005 )
3 Workspace Design Feature

Satisfaction with ambient condition (Source from: THE CENTER FOR THE BUILT ENVIRONMENT UNIVERSITY OF CALIFORNIA, BERKELEY, APRIL 2005 )

Workspace Satisfaction (Source from: THE CENTER FOR THE BUILT ENVIRONMENT UNIVERSITY OF CALIFORNIA, BERKELEY, APRIL 2005 )
4 Well Being and Community
Psychological Well Being and Morale at Work (Source from: THE CENTER FOR THE BUILT ENVIRONMENT UNIVERSITY OF CALIFORNIA, BERKELEY, APRIL 2005 )

Describe your image.

Sense of Community and Belonging (Source from: THE CENTER FOR THE BUILT ENVIRONMENT UNIVERSITY OF CALIFORNIA, BERKELEY, APRIL 2005 )
Qualitative
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Methodology
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Summary of Findings
Quantitative
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Summary of Responses
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Ambient Condition
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Workspace Design Feature
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Well Being and Communtiy